Packaging & Pricing

Packages Built for
Every Stage of Your Business.

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From growing SMEs making their first steps into professional delivery, to enterprise operations requiring dedicated logistics infrastructure.
1

Growth Package

For businesses scaling their order volume and requiring faster, more consistent dispatch.
Best for: Individuals, Growing e-commerce merchants, retail businesses, platforms with increasing order flow
2

BusinessPackage

For established merchants and platforms requiring logistics technology integration and high-volume processing.
Best for: E-commerce platforms, FMCG distributors, multi-branch retailers, high-volume merchants
3

Enterprise Package

For large-scale operations requiring dedicated logistics infrastructure and custom deployment
Best for: Large retailers, telecoms and fintech companies with physical fulfillment needs, national FMCG distributors, e-commerce marketplace operators
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How Our packages Work

YellowBIRD's packages are designed on a pay-for-what-you-use principle. You access the logistics infrastructure your business needs at the scale your business currently operates with the flexibility to move between packages as your volume grows. There are no long lock-in periods and no penalties for scaling up.

All packages include:
• Real-time delivery tracking for merchant and customer.
• Goods-in-Transit Insurance on every order.
• Access to YellowBIRD's trained, background-verified rider network
• Digital proof of delivery and delivery confirmation alerts.
• Access to the merchant performance dashboard.
• Customer delivery notification system.

Package Details

Growth Package

For businesses scaling their order volume and requiring faster, more consistent dispatch.


Best for: Individuals, Growing e-commerce merchants, retail businesses, platforms with increasing order flow

What's included:
— Last-mile delivery within assigned Kampala zones
— Standard dispatch
— order processed within the operational day
— Real-time tracking link for merchant and customer
— Digital delivery confirmation and proof of delivery
— Goods-in-Transit Insurance on every order
— Access to the YellowBIRD merchant dashboard
— Customer delivery notification alerts
— Basic monthly delivery performance report

Ideal order volume: Low to moderate daily order volumes Dispatch model: Shared rider network, zone-allocated Coverage: Defined Kampala delivery zones.

 

Get Started

Business Package

For established merchants and platforms requiring logistics technology integration and high-volume processing. 

Best for: E-commerce platforms, FMCG distributors, multi-branch retailers, high-volume merchants

What's included:
• Everything in the Growth package
• API integration with your commerce or ordering platform
• Automated order ingestion
• Zero manual dispatch input required
• Warehousing and fulfillment support
• storage, pick-and-pack, dispatch coordination
• Multi-stop and consolidated delivery run management
• Dedicated operations contact for priority issue resolution
• Real-time performance dashboard with rider, zone, and order-level data
• Advanced monthly analytics report
• Delivery trends, zone performance, customer feedback
• Customised delivery confirmation communication for your brand

Ideal order volume: High daily order volumes Dispatch model: API-automated dispatch, priority network Coverage: Full Kampala zone network and expanded regional reach

Get Started

Enterprise Package

For large-scale operations requiring dedicated logistics infrastructure and custom deployment

Best for: Large retailers, telecoms and fintech companies with physical fulfillment needs, national FMCG distributors, e-commerce marketplace operators

What's included:
• Everything in the Business package
• Dedicated zonal rider pool
• exclusive capacity reserved for your operation
• Full API integration with advanced webhook event management
• Custom logistics workflow design tailored to your operational requirements • Multi-city and upcountry delivery coordination
• Full warehousing suite
• Storage, WMS access, cross-docking, returns management
• Dedicated YellowBIRD account and operations manager
• Service Level Agreement with defined delivery performance commitments
• Custom performance reporting
• frequency, format, and metrics defined by your team
• Rider branding options
• YellowBIRD riders representing your brand at the door
• Quarterly strategic logistics review with YellowBIRD's operations team

Ideal order volume: Very high to enterprise-scale daily volumes Dispatch model: Dedicated fleet, fully integrated, SLA-backed

Get Started

FAQ

1Do I need a smart phone to sign up ?
Yes. You should have a smartphone that runs at least Android 9.0 If you don’t have a smartphone, our team can suggest a budget Android phone to get you started.
2How does the YellowBIRD Drivers app work
Once you are a driver, You’ll quickly start to receive ride or delivery requests from the passengers closest to your position, and you’ll be clearly shown the points of origin and destination to which you have to go. The app is easy to use and you will have access to our full training program via the app.
3Will I work on a schedule or can I choose my own hours?
You are your own boss – you choose when you go online and when you end your day. Deliver as much and as often as you want, there's no minimum or maximum number of orders you can or should deliver per week.
4Are there any bonuses for increasing my earnings?
We might run promotions that would allow you to earn extra during peak times, weekends, late hours and days with bad weather. There are also different bonuses and discounts for YellowBIRD driver's app which you will learn more about during your training.
5How do I contact Customer care?
Please check our contact section at the top or bottom of the page for more information on receiving assistance. You will find all our contact details. You can also get in touch with our support team directly via your driver's app.
6How do I get paid?
Our payment cycle runs from Sunday to the following Saturday. If you’re due a payout, we'll send it to you on a weekly basis — no need to wait until the end of the month.