JOIN ECOMMERCE

Creating a smooth business environment

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E-commerce inclusion mission is simple: professional, technology-driven logistics should not be a privilege of large businesses. It should be accessible to every merchant regardless of size, budget, or technical capability from day one.

Pay-As-You-Go Access

No minimum order commitments. No monthly infrastructure fees. No capital investment in vehicles, riders, or management systems. All merchants access full logistics platform and pay only for the deliveries they make.

Seamlsess Dashboard

Merchants who do not have their own website or digital commerce platform can still access YellowBIRD's delivery services. Orders can be submitted through the merchant dashboard without requiring a technical integration.

Levelling the Playing Field

A merchant on YellowBIRD's network can offer their customers the same real-time tracking, professional delivery experience, and digital confirmation that a large retailer offers. From the customer's perspective, the delivery experience reflects the quality.
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Why Ecommerce is Important.

E-commerce inclusion at YellowBIRD is not only about merchants and customers. It extends to the rider workforce the 1.2 million boda boda operators nationally, including the 850,000+ working in Kampala, and also the ever growing online Businesses in Uganda, YellowBIRD leverages to this business environment to connect these two businesses to effective and authentic service delivery.

Inclusion in Practice: What a Merchant Gets

When any merchant joins YellowBIRD's network, they receive:
• Access to a trained, vetted, zone-allocated rider network.
• Real-time tracking for every order they dispatch.
• Goods-in-Transit Insurance on every parcel.
• Digital proof of delivery for every completed order.
• A merchant performance dashboard showing their delivery record
• Customer delivery notification on every order.
• The ability to offer same-day delivery to their customers.
• Support from YellowBIRD's operations team when issues arise.

They do not need a warehouse. They do not need a vehicle. They do not need a technical team. They need YellowBIRD.

FAQ

1Do I need a smart phone to sign up ?
Yes. You should have a smartphone that runs at least Android 9.0 If you don’t have a smartphone, our team can suggest a budget Android phone to get you started.
2How does the YellowBIRD Drivers app work
Once you are a driver, You’ll quickly start to receive ride or delivery requests from the passengers closest to your position, and you’ll be clearly shown the points of origin and destination to which you have to go. The app is easy to use and you will have access to our full training program via the app.
3Will I work on a schedule or can I choose my own hours?
You are your own boss – you choose when you go online and when you end your day. Deliver as much and as often as you want, there's no minimum or maximum number of orders you can or should deliver per week.
4Are there any bonuses for increasing my earnings?
We might run promotions that would allow you to earn extra during peak times, weekends, late hours and days with bad weather. There are also different bonuses and discounts for YellowBIRD driver's app which you will learn more about during your training.
5How do I contact Customer care?
Please check our contact section at the top or bottom of the page for more information on receiving assistance. You will find all our contact details. You can also get in touch with our support team directly via your driver's app.
6How do I get paid?
Our payment cycle runs from Sunday to the following Saturday. If you’re due a payout, we'll send it to you on a weekly basis — no need to wait until the end of the month.