API Integration

Connect Once.
Deliver Everywhere.

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The logistics API connects your commerce platform, ordering system, or inventory management tool directly to Uganda's most capable last-mile delivery network. One integration. Automated dispatch. Real-time tracking. Zero manual coordination.

Outbound Order Trigger

Your platform sends a structured order data packet to YellowBIRD's inbound API endpoint the moment an order is confirmed. The packet carries the customer delivery location, merchant pickup details, product information, and order reference.

Inbound Webhook Receiver

Delivery status events are sent to this URL automatically throughout the lifecycle of every order no polling required. Your system processes these events however your product requires: updating order records in real time

Signature Validation

YellowBIRD signs every webhook delivery with an HMAC signature using a shared secret established at integration time. Your platform validates this signature on receipt to ensure that only genuine YellowBIRD status events are processed.
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Why Our Storage & Warehousing

YellowBIRD's Warehouse Management System is the technology platform that runs every function within the warehouse operation. It tracks stock levels in real time, manages order queues and pick lists, coordinates with the last-mile dispatch system, and generates reporting data for merchant dashboards.

The WMS is integrated directly with YellowBIRD's logistics platform  meaning orders that arrive through any connected commerce platform automatically trigger the pick-and-pack workflow without any manual handoff between systems.

Platform Integration Contexts

YellowBIRD's API adapts to five primary integration scenarios in Uganda's digital commerce ecosystem:

E-Commerce Marketplaces Multi-merchant platforms integrate once to give every merchant on their platform automatic access to YellowBIRD's logistics network. Orders placed by any customer on the marketplace trigger automatic dispatch without any action from the merchant. Market by MoMo is the primary live example of this integration model in Uganda.

FMCG and Distribution Systems ERP and distribution management systems connect to YellowBIRD's API to automate the dispatch of high-volume, multi-stop distribution runs. The API supports multi-stop order structures, delivery window enforcement, and item-level confirmation for FMCG order types.

Call Centre and Offline Ordering Platforms Platforms that generate orders through human agents handling verbal customer instructions integrate YellowBIRD's API with access to the address enrichment layer  which resolves informal or imprecise address descriptions into actionable delivery coordinates using landmark matching and historical delivery data.

Inventory and Warehouse Management Systems Businesses that manage their own inventory systems connect to YellowBIRD's fulfillment trigger model  the API is activated when goods are confirmed pick-and-pack complete and ready for dispatch, rather than at the point of customer order. This model suits businesses with internal fulfillment workflows that precede the delivery stage.

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YellowBIRD API

The API Is Bidirectional

YellowBIRD's API does not just receive your orders. It sends back a continuous, structured stream of delivery intelligence throughout the lifecycle of every order. The outbound event types your platform receives are:

ORDER_RECEIVED — Order confirmed and active in YellowBIRD's system
RIDER_ASSIGNED — Specific rider allocated to the delivery
PICKUP_CONFIRMED — Rider has collected from the merchant
IN_TRANSIT — Rider is en route to the customer
DELIVERY_CONFIRMED — Order successfully delivered, proof of delivery captured
DELIVERY_FAILED — Delivery attempt unsuccessful, reason code and re-attempt flag included

Every event carries a full order data object — meaning your platform always has the complete current state of any order without needing to make a separate status enquiry.

Security

All API traffic is transmitted over TLS. API keys are scoped to specific permission sets — an integration key authorises only the operations relevant to that integration, limiting exposure in the event of a compromised credential. Customer data fields — name, contact, delivery address — are encrypted at rest and excluded from application log output at the middleware layer.

Getting Started

YellowBIRD provides a sandbox environment for integration development and testing. The sandbox includes test merchant identifiers, simulated zone data, and automated delivery event flows that allow your development team to validate the full integration — from order submission through delivery confirmation — before going live.

Integration support is available from YellowBIRD's technical team throughout the implementation process.

To request API documentation and sandbox access, contact YellowBIRD's integration team.

Integration is how your platform keeps its promise. When a customer places an order on your system, they trust that the product will arrive. YellowBIRD's API is the technology that backs that trust with a real, operational, technology-driven logistics chain — from the moment of order confirmation to the moment of delivery confirmation.

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FAQ

1Do I need a smart phone to sign up ?
Yes. You should have a smartphone that runs at least Android 9.0 If you don’t have a smartphone, our team can suggest a budget Android phone to get you started.
2How does the YellowBIRD Drivers app work
Once you are a driver, You’ll quickly start to receive ride or delivery requests from the passengers closest to your position, and you’ll be clearly shown the points of origin and destination to which you have to go. The app is easy to use and you will have access to our full training program via the app.
3Will I work on a schedule or can I choose my own hours?
You are your own boss – you choose when you go online and when you end your day. Deliver as much and as often as you want, there's no minimum or maximum number of orders you can or should deliver per week.
4Are there any bonuses for increasing my earnings?
We might run promotions that would allow you to earn extra during peak times, weekends, late hours and days with bad weather. There are also different bonuses and discounts for YellowBIRD driver's app which you will learn more about during your training.
5How do I contact Customer care?
Please check our contact section at the top or bottom of the page for more information on receiving assistance. You will find all our contact details. You can also get in touch with our support team directly via your driver's app.
6How do I get paid?
Our payment cycle runs from Sunday to the following Saturday. If you’re due a payout, we'll send it to you on a weekly basis — no need to wait until the end of the month.